Terms of Use

Terms of Use — Massage Sewa Effective Date: 10/22/2025 Last Updated: 10/22/2025 Welcome to Massage Sewa (“we”, “our”, or “us”). By accessing, booking, or using any service through our website, mobile application or physical location, you (“user”, “customer”, or “client”) agree to these Terms of Use. If you do not agree, please do not use our services. 1. Service Nature Massage Sewa provides professional relaxation and therapeutic massage services only. We strictly prohibit any illegal, sexual, or inappropriate activity. Any such request will result in immediate termination of service without refund. 2. Eligibility You must: Be 18 years or older Not suffer from any medical condition that makes massage unsafe Provide accurate and truthful information during booking We reserve the right to refuse service to anyone. 3. Booking & Cancellation Bookings must be made through our official platform or physical location. Cancellations or rescheduling must be done at least 3 hours in advance. Failure to show up may result in full service charge or non-refundable deposit. 4. Payment & Pricing Prices are displayed clearly before booking. We accept Cash, Digital Wallets, Bank Transfer, and Other Accepted Modes. All payments are final and non-refundable except in cases of service failure from our side. Taxes, government charges, or additional fees may apply. 5. User Responsibilities You agree not to: Request or engage in any illegal or sexual act Harass or misbehave with staff Damage company property or reputation Record, film, or photograph staff without prior permission Any violation may lead to legal action. 6. Health & Safety You are responsible for informing us about any allergies, injuries, or medical conditions before the massage. We are not liable for any harm or injury arising from undisclosed medical conditions. We maintain strict hygiene and therapist professionalism. 7. Liability Disclaimer Massage Sewa will not be liable for: Personal decision or dissatisfaction-based refund demands Delays caused by traffic, natural events, power failure, or third-party issues Any indirect, incidental, or consequential damages 8. Privacy Policy All user information is kept confidential and secure. We may collect personal data only to improve service, booking, quality experience, and legal compliance. 9. Modification of Terms We may update these Terms at any time. Continued use of our services after change means you accept the updated Terms. 10. Governing Law These Terms are governed by the laws of Nepal. Any dispute will be handled under the jurisdiction of the Courts of Kathmandu, Nepal. 11. Contact Us For any support or legal concern: Massage Sewa Email: info@massagesewa.com Phone: 9851134846 Location: Kathmandu, Nepal